Mobile Data Capture
As the world becomes increasingly more mobile, the necessity for efficient tools to work remotely and monitor your workforce effectively has increased exponentially.
There are a multitude of reasons for adopting an intelligent PDA (also known as Mobile or Portable Data Capture) solution that will yield demonstrable cost – savings virtually instantly. It could be that there is a business need for data to be communicated instantly between remote field operatives and the central business throughout the course of the day. Or perhaps for Key Performance Indicator monitoring (KPI’s) it’s necessary to monitor the performance of individual Service Engineers such as:
- Time spent on site per job
- Jobs Completed per Time Period
- Any unspecified breaks throughout the working day
- Driving Time and Route Distance
- Route Monitoring – Is the route optimally designed?
This is merely an example of the versatility of a mobile data collection system when applied to field operatives. Other examples could include enabling stock takes to be performed in satellite depots across the country (or even Internationally), providing Proof of Delivery and Customer Feedback at time of Delivery, or even performing roadside survey’s.
Our key benefit however, isn’t in the process by which data is collected, but rather the procedure by which it is anaylsed, interpreted and integrated directly into any existing systems (or, in the case that none exists, this provides even greater flexibility for advanced data interpretation systems to be implemented). It is in this area that the main cost savings occur. To give a few examples, consider the following:
- Identifying anomalous service visits where a Service Engineer took an excessively long time in comparison with previous visits. (Efficiency and Performance Monitoring).
- In the case of vending operations, predicting cash takings and providing intelligent routing and scheduling to account for this. (Contributes to automatic identification of theft).
- Once again, in the case of Vending operations, identifying the market type (or industry type) the customer falls into and analyzing related sales data for that industry across the existing customer portfolio. This could result in accurate product suggestions and sales forecasts before a trial is even conducted.
- Adapting routing and scheduling to compensate for high-density traffic regions automatically, with the view of utilizing historic data for future knowledge.
Fundamentally, we offer Intelligent Solutions that Learn through Experience. The possibilities are truly endless.
Through the experience we have acquired as IT professionals and Consultants, we know that irrespective of your existing setup – we can improve your processes and maximize your ROI through cost-savings and revenue generation strategies.